Wald is committed to protecting your privacy and personal information as a data sanitization company. This Privacy Policy outlines our commitment to safeguarding the privacy and security of your sensitive information processed by our services ("Services"). Our practices are designed to protect your data while ensuring Services are effective for compliance with applicable data privacy laws. You are subject to our Terms of use to use our Services.
Our Commitment
At Wald, securing your privacy and security is critical to our mission. We prioritize data privacy and security with utmost seriousness. Our proprietary, multi-tiered security system attentively sanitizes sensitive data in your prompts before sending to external large language models (LLMs) to generate outputs. We do not have visibility to your original prompts and after sanitization, we lose access to your prompts as we store them for your access only. In other words, we interact solely with the sanitized versions of your queries. Your sensitive information within the stored prompts remains exclusively visible and accessible to you or your organization's administrator.
We adhere to industry-leading technical and organizational protocols to protect information against loss, misuse, unauthorized access, or disclosure.
Sources of Personal Information
There are three primary sources of personal information that we collect to provide you with our Services:
- You: We collect the information you provide to us when you use our Services, including when you sign up. We also collect information about how you browse through our apps and sites.
- Your device(s): We collect information from and about the devices you use, including computers, phones, and other web-connected devices you use to access our apps or Services, and we combine this information across different devices you use.
- Third parties: In our effort to enhance user experience, conduct market research, or improve our Services, we may receive your personal information from our analytics providers, cookie providers, email providers, service providers, and/or subprocessors. For more information on cookies, please read our Cookie Policy. Please note that we may also use authentication tools to streamline our customers' access to our Services. If you opt in to use our authentication tools and consent to the sharing of certain personal data with us, such as name or profile picture, we may collect such information for the purpose of authenticating your identity to facilitate a convenient sign-in process and to ensure the integrity of your account. If you prefer not to share your personal data through our authentication service provider, you have the right to withdraw your consent at any time. You hereby acknowledge that once you opt out, your access to certain convenient features of our Services may be affected.
We may also combine the personal information we have about you with information that we may obtain from other sources, including publicly available sources such as search engines, and from databases operated by other third parties such as vendors or business partners.
Information We Collect
We collect and process the following types of data to provide our Services:
| Types of data |
Purpose of use |
| Identity and Contact Data |
We collect identifiers, such as your name and email address, when you sign up for an account, subscribe to receive information about our Services, or browse our website. |
| Payment Information |
We collect your payment information if you choose to purchase our Services. |
| Inputs and Outputs |
Our Services allow you to prompt the Services in a variety of media including to the format of text, files and documents, along with the metadata and other information contained therein ("Inputs"), which generate responses ("Outputs") based on your Inputs. We do not collect personal data in your Inputs unless you choose to share with us.
|
| Feedback |
We appreciate feedback, including ideas and suggestions for improvement, rating the accuracy of Outputs in response to Inputs, or reporting any issues to us ("Feedback"). We will store and may choose to use your Feedback.
|
| Communication Information |
If you communicate with us, including via our social media accounts or other channels, we collect your name, contact information, and the contents of any messages you send through those channels.
|
| Technical Information |
When you use the Services, we also receive certain technical data automatically, such as (1) device or browser information (e.g. device type, operating system information, browser information and web page referrers, mobile network, connection information); (2) usage information (e.g. dates and times of access, information about the links you click); and (3) troubleshooting information (e.g. error, the time the error occurred, content provided at the time of the error).
|
| Cookies |
We may use cookies, scripts, or similar technologies ("Cookies") to manage Services and to collect information about you, your interactions with our website, and your use of the Services. These technologies are meant to help us personalize your experience by recognizing you and analyzing the use of our Services to make our Services more useful to you.
|