Customer Stories
Wald.ai Revolutionizes Medical Record Processing for Personal Injury Attorneys
This case study explores how Wald.ai partnered with a personal injury attorney to transform their medical record processing workflow. Initially reliant on ChatGPT to summarize subjective claims and objective findings, the attorney’s practice required a more integrated solution. By implementing Wald.ai’s advanced AI solution, the attorney achieved a 95% reduction in processing time while significantly enhancing data security and compliance.
Ironclad
Security
Reduction in Processing Time
Productivity
Booster
Enhanced
Accuracy
Introduction
In today’s complex world of personal injury law, efficient and secure handling of medical records is crucial. Our client, a prominent personal injury attorney, faced challenges with a complex, time-consuming process for managing medical records. This case study details how Wald.ai’s innovative solution streamlined their workflow, improved efficiency, and bolstered data security.
Challenges
Before partnering with Wald.ai , the personal injury attorney grappled with several challenges:
1. Complex Multi-Step Process: The process required the use of multiple tools and techniques for completion.
2. Time-Consuming Workflow: Manual steps were necessary to ensure data accuracy and compliance.
3. Security Risks: The multi-stage process introduced potential vulnerabilities in handling sensitive information.
4. Inefficient Resource Allocation: Valuable time was spent on administrative tasks rather than core activities.
Solution
Wald.ai provided a comprehensive solution to address these challenges:
1. Streamlined Upload Process: Direct upload of scanned medical records without prior OCR or redaction.
2. Advanced AI Technology: Automatic PII redaction and instant, accurate summarization of medical records.
3. End-to-End Encryption (E2EE): Ensuring complete data security throughout the entire process.
4. Compliance Assurance: Adherence to data protection regulations at every step.
Results
The implementation of Wald.ai’s solution yielded impressive results:
1. 95% Reduction in Processing Time: Significantly faster turnaround for each medical record.
2. Enhanced Data Security: End-to-end encryption eliminated vulnerabilities in the workflow.
3. Improved Accuracy: Elimination of manual redaction reduced the risk of human error.
4. Increased Focus on Client Care: Less time spent on administrative tasks allowed for better client service.
5. Seamless Compliance: Automatic adherence to data protection regulations.
Conclusion
By partnering with Wald.ai , the personal injury attorney transformed their medical record processing workflow from a time-consuming, risky process to an efficient, secure, and compliant system. The attorney now considers Wald.ai an indispensable tool in their practice.