Terms of Use

Welcome to Wald!

These Terms of Use apply to your use of Wald's AI services, along with any associated software applications and website (all together, “Services”). These Terms form an agreement between you or the organization that you represent (“you”, “your”, “Customer”) and Wald, Inc., a Delaware company (“we”, “us”, “our”). You affirm that you possess the legal capacity to enter into contracts, and if you are agreeing to these Terms on behalf of an entity, you confirm that you have the authority to legally bind that entity.

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Services

1. Overview

• Inputs: Upon receiving your input or content, including uploaded documents (“Prompts”), we generate a sanitized version of these Prompts (“Sanitized Prompts”) by removing sensitive data from Prompts using our proprietary data sanitization techniques.
• Outputs: We send Sanitized Prompts to external large language models (LLMs) and/or a private instance of an open-source LLM model to generate responses (“Outputs”, and together with Prompts and Sanitized Prompts, “Customer Content”) for our customers. Our dual approach allows us to leverage the strengths of various models to generate the most accurate and relevant Outputs based on the Sanitized Prompts.
• We reserve the right to modify or update our Services as necessary to enhance performance, provided such changes do not materially decrease the functionality or security of our Services.
• The information provided when using Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. Use of Services

We grant you a non-exclusive, limited right to access and use Services during the term of your subscription. You are responsible for what you post or upload in your Prompts.

3. Responsibilities

You must provide accurate and up-to-date account information. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of Services. You are responsible for all activities that occur under your account. You may not make account access credentials available to third parties, share individual login credentials between multiple users on an account, or resell or lease access to your account. You will promptly notify us if you become aware of any unauthorized access to or use of your account or our Services. Further, you are solely responsible for (a) all use of Services associated with your account; (b) maintaining the confidentiality of your account names and passwords; (c) using Services for lawful purposes only and subject to these Terms; and (d) obtaining any rights, permissions, or consents necessary for the lawful use of Customer Content and the Services. Finally, you agree that we are not liable for any losses incurred as a result of a third party's use of your account, regardless of whether such use is with or without your knowledge and consent.

4. Limitations

It is your responsibility to independently evaluate whether Sanitized Prompts and Outputs are appropriate for each of your use cases, including where human or professional review is appropriate, before using or sharing Sanitized Prompts or Outputs. You acknowledge, and agree to notify your end users that factual assertions in Outputs should not be relied upon without independently checking for accuracy, as they may be false, incomplete, inaccurate, unoriginal, or misleading. You further acknowledge that due to the nature of artificial intelligence generally, Sanitized Prompts and Outputs may be inaccurate, incomplete, and similar or even identical to outputs others receive and that they may also contain content inconsistent with our views.

5. Feedback

If you provide us with any feedback regarding our Services including ideas, suggestions, ratings, and/or reporting of any issues (collectively, “Feedback”), we may use such Feedback freely at our own risk and without any obligation to you. For clarity, we shall not be obligated to pay any compensation for any Feedback or to respond to such Feedback. Your Feedback shall not violate any right of third parties or contain libelous or otherwise unlawful, abusive material, or any computer virus or malware that could in any way affect our Services or our website.